GOT QUESTIONS?

FREQUENTLY ASKED QUESTIONS

How long does shipping take?

We strive to deliver your order as quickly as possible! Typically, shipping takes between 3-5 working days. Please note that shipping times may vary slightly depending on your location and any external factors, but we’ll always keep you updated with tracking information as soon as your order is dispatched.

What is your return policy?

Due to the nature of the products we offer, unfortunately, we do not accept returns. We encourage you to carefully review your selections before completing your order to ensure everything is exactly as you want it. If you have any concerns or questions before purchasing, feel free to reach out to us!

Are your products available in-store?

Currently, we are proud to be an exclusive online store. This allows us to offer a more personalized shopping experience and ship directly to your door. We’re happy to offer our entire range of premium beauty, wellness, and fitness products through our website, so you can shop anytime, anywhere!

Can I track my order?

Absolutely! Once your order is on its way, we will send you a tracking number so you can easily follow your package. We want to ensure you stay informed every step of the way. If you experience any issues with tracking, feel free to reach out, and we’ll help you out!

How can I contact customer support?

We’re always happy to help! If you have any questions or need assistance, you can easily reach our team at info@cvraesthetique.co.za. We’ll do our best to get back to you as soon as possible and ensure that your experience with us is smooth and enjoyable.

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